M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. Our success relies on great people delivering innovative projects and solutions for Fortune 100 companies and the most recognized age

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and